MDEC has proposed 7 areas of digitalisation that small businesses could benefit from under PENJANA initiative by the Malaysian government. These 7 key areas are:

1. Digital Marketing / Sales
2. ePOS (Electronic Points-of-Sales) Systems
3. HR Payroll System / CRM (Customer relationship management)
4. Procurement
5. E-commerce
6. Remote Working
7. ERP (Enterprise resource planning)/Accounting & Tax

For more information about this initiative, please head over to MDEC’s official page from this link. And this is the official application page from BSN’s website.

To be eligible for application, please check if your company fulfils these following criteria (assume that your company is owned by Malaysian, at least 60% ownership; and is registered legally in Malaysia):

• The SME has been in operation for atleast one (1) year
• Company operation in one (1) year, company required to have a minimum annual sales turnover of RM 100,000.
• Company operation > two(2) years, company required to have a minimum annual sales turnover of RM 50,000 (preceding two (2) consecutive years).

The process and procedures are quite straightforward.

1. Look for a service provider that could potentially supply you with your desired digital solution from this list of provider panels.
2. Contact them directly and state your intention.
3. The provider company will ask for your company documents. Typically it would be your SSM registration details, audited P&L statement for 1 or 2 years and Company M&A (Memorandum & Article).
4. Fill and submit grant application form provided by BSN. Once completed, submit this form to your provider company.
5. Submit all your documents to provider company. They will send the application to relevant parties. Wait for your application status.
6. Once approved, a representative from BSN will contact you and invite you to sign Letter of Award document.
7. Grant payment up to RM5,000 will be released to the provider company.
8. Once confirmed, you could use the service of requested digital solutions from the provider company.

The whole process could take a month prior to application. Hope this helps!